Enabling Operational Excellence
Enabling Operational Excellence
Enabling Operational Excellence
Enabling Operational Excellence

Company We Pursue Our Craft with Precision, Dedication and Wit

BRS is a consulting firm that helps leaders in industry and government design smart, adaptable operations by guiding them in engineering rule-based business solutions.

For over 20 years BRS has helped leaders in corporations and government agencies run a smart, adaptable business by enabling them to identify and close gaps in operational compliance, communication, and knowledge critical to their success. We enable the coherent design of smart, rule-based business operations suitable for the digital age.

BRS was the pioneer in creating business-oriented business rule techniques, and remains the worldwide leader in changing how organizations view, manage and apply their business rules in day-to-day business operations and in redesign of business capabilities.


Gladys S.W. Lam

Principal and Co-Founder

Large Scale Business Solutions
Business Rules
Project Planning
Business Process Redesign
Structured Business Strategy
International Speaker

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Ronald G. Ross

Principal and Co-Founder

Author of 10 Professional Books
Rule Expression
Business Vocabularies
Business Architecture
Decision Engineering
International Speaker

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Meeting the Challenges
of Compliance and
Knowledge Loss

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BRS supports leaders with an understanding from the highest level to the most granular by drilling down into the operational guidance of an organization.



Through laying the groundwork for an adaptable business, BRS has helped many organizations around the globe with critical initiatives in a wide range of industry sectors. After 20 years of delivering high-impact work, BRS knows from experience that innovating compliance techniques and recovering and renewing operational knowledge are key for corporations to stay competitive and thrive in today’s fast changing business environment. For many, this goal requires reverse-engineering of their rules.

Moving forward, BRS has the experience, skills and unique insights to remain the visible leader in the field of business rules, and set the standards of excellence within the industry.


To further our reach worldwide, BRS has partnered with leading firms around the globe to serve the needs of local businesses.

Australia, Japan, New Zealand, Spain, The Netherlands