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Working with Business Rules: Capture, Specification, Analysis & Management

Now you can learn state-of-the-art techniques from the world-leaders in the comfort of your own work desk!


Do your business processes always produce correct and consistent results? If not the problem probably lies with your business rules and decision logic. Business Analysts need the right techniques to fix these problems – process models, use cases, data models and other requirement techniques just aren’t right for the job. This hands-on series will equip you with proven techniques for success.

$195/session or $895/series

Next Events: Jun 13-15, 2017

Special Offer:

Save 10% when you use discount code EARLY12 when registering for your online training. This offer expires on May 30, 2017.

Register Series!

Session 1. The why, what and who of business rules

Next Session: June 13, 2017 @ 10:30am – 12:00noon (ET)

  • Why business rules
  • What benefits you can achieve
  • What business rules are, and are not
  • Business rules vs. business processes
  • Kinds of business rules: definitional vs. behavioral
  • How the business should react to violations
  • Business rules and decisions
  • What skills you need to capture business rules effectively
  • What you need to know
Register Series 1

Session 2. Eight steps to find and capture business rules

Next Session: June 13, 2017 @ 3:30pm – 5:00pm (ET)

  • Capturing business rules from people’s heads
  • Capturing business rules from great big documents
  • Using facilitated sessions
  • Step-by-step approach
  • What about reverse-engineering business rules from code
  • Do’s and don’ts
Register Series 2

Session 3. Eight steps to express clear business rules

Next Session: June 14, 2017 @ 10:30am – 12:00noon (ET)

  • Business policies vs. practicable guidance vs. automated rules
  • The role of business vocabulary
  • Step-by-step approach
  • Clarity and completeness
  • Eliminating ambiguity
  • Addressing exceptions
  • Guidelines
  • What to avoid and why
Register Series 3

Session 4. How to analyze and communicate business rules

Next Session: June 14, 2017 @ 3:30pm – 5:00pm (ET)

  • Basic principles for rule analysis
  • Rule quality
  • Handling conflicts
  • Developing business reactions to violations
  • Simplification – When, why and for whom
  • How to validate business rules with business people and SMEs
  • Verification – Examples
Register Series 4

Session 5. Eight steps to set-up decision tables

Next Session: June 15, 2017 @ 10:30am – 12:00noon (ET)

  • When to use decision tables
  • How to set up decision tables
  • Decision tables and business process models
  • What your decision tables should not do
  • Decision tables and business vocabulary
  • Best practices
  • Alternative formats
  • Completeness, subsumption and conflicts
Register Series 5

Session 6. Ten steps to start or refine your business rules projects

Next Session: June 15, 2017 @ 3:30pm – 5:00pm (ET)

  • Business rules and requirements
  • Properties of business rules
  • Traceability of business rules
  • Retaining corporate memory
  • Managing the life cycle of business rules
  • Business rule management – examples
  • Business rules and rule engines – implementation examples
  • How to get started
Register Series 6

General Information

Live Sessions

  • Each Series: 6 sessions
  • Each Session: 1.5 hours
  • Schedule: 2 sessions per day – AM and PM over 3 consecutive days
  • Times:
    • Morning: 10:30am – 12:00noon (ET)
    • Afternoon: 3:30pm – 5:00pm (ET)
  • After-Class: Instructors available for one hour after each session for Q&A and interaction on exercises.
  • Prices:
    • Full series of six sessions: $895 / connection
    • Individual sessions: $195 / connection
  • Attendee Limitations: There is no limit on the number of participants who may join in over your connection.
  • Certification: Only one set of 9 CDUs/PDs and one completion certification will be rewarded per registration.

Rules of Participation

By registering for Business Rule Solutions Online Training, you agree not to:
  • Record or re-transmit the sessions.
  • Connect remote participants in the sessions from your location.
  • Copy, reproduce or distribute training materials except for attendees actually attending the sessions at your location.

All training sessions and materials remain the sole property of Business Rule Solutions, LLC and are intended for the exclusive benefit of attendees at your physical location.

Benefits for You and Your Company

Easy: A phone line and computer with access to the Internet is all you need. Just dial in, enter your access code, and click to the website. Follow along with hand-outs provided in advance.

Convenient: No airlines. No travel. No time out of the office. Now you can learn state-of-the-art techniques from the world leaders in the comfort of your own work space.

Affordable: Your costs are a fraction of the normal travel and registration fees for public or on-site seminars. Do the math!

Unlimited Participation: Put a speakerphone on your end so as many people as you want can listen in – there’s no extra cost. Use a projector for the video portion too if you like.

Team Training: Use these sessions as a cost-effective, time-efficient means to train supervisors, managers and staff on key points in a manner they will remember and act on.

Effective: Our sessions give you pragmatic techniques you can start to use as soon as you’re off the phone.

High-Impact: Fast paced and highly focused. No wasted time – perfect to fit your busy schedule.

Self-Directed: Attend an entire series or any single session – or some combination – it’s your choice.


Kristen Seer

Kristen Seer is a Senior Consultant with Business Rule Solutions, LLC. She has worked as a business analyst in industries such as retailing, pharmaceuticals, insurance, education, finance, energy and government.

Her practice focuses on helping clients introduce the business rules approach, including setting up centers of excellence, mentoring business analysts, facilitating sessions to capture business rules, harvesting rules from source documents, redesigning business processes, and analyzing decisions.

Kristen is the lead trainer for in-house workshops on the BRS business rule methodology and brings extensive real-life experience in applying it on real-life projects.

Her thirty-year career has encompassed roles as business analyst, rule analyst, data analyst, and project manager. Kristen is a well-known speaker at the annual Building Business Capability and BA World conferences and has written several articles published in the Business Rule Journal (, including the popular “How to Develop Business Analysts” and “8 Steps to Crafting a Business Rule” series.