Enabling Operational Excellence
Enabling Operational Excellence
Enabling Operational Excellence
Enabling Operational Excellence

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What is a Business Capability? How Do Business Rules Relate? The Missing Man in Business Capabilities?

There seems to be widespread difference of opinion about what a “business capability” is. When I use the term, however, I simply mean the ability of the business to conduct some form of operational activity. What does the business need for that? It clearly needs people, technologies, data, and processes. And it also needs guidance (aka business rules). Business rules are not just things you document; they are things you run the business by. That intelligence, that intellect, is perhaps the most important business capability of all.

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Ronald G. Ross

Ronald G. Ross

Ron Ross, Principal and Co-Founder of Business Rules Solutions, LLC, is internationally acknowledged as the “father of business rules.” Recognizing early on the importance of independently managed business rules for business operations and architecture, he has pioneered innovative techniques and standards since the mid-1980s. He wrote the industry’s first book on business rules in 1994.

Comments (2)

  • Ron Segal

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    Ron, is it ability to conduct some ‘operational activity’ (aka process) or to achieve some ‘outcome’?

  • Terry Roach

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    I absolutely agree with your insinuation here that the “capability” advocates have really not done a good job of articulating the concept of a Capability with any degree of precision.

    If such a concept exists, if we are to design our business operations around it and if we can build it into a business architecture, then we should be able to model it.

    So the question then is “What is the canonical model of a Capability?”

Comments are closed