Enabling Operational Excellence
Enabling Operational Excellence
Enabling Operational Excellence
Enabling Operational Excellence

TURNING OPERATIONAL KNOWLEDGE & COMPLIANCE INTO A COMPETITIVE EDGE

We systemize tacit knowledge into explicit knowledge

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Trevor – Investors Group

“I found the course interesting and will be helpful.

I like the pragmatic reality you discuss, while a rule tool would be great, recognizing many people will use Word/Excel to capture them helps. We can’t jump from crazy to perfect in one leap!

Use of the polls is also great. Helps see how everyone else is doing (we are not alone), and helps us think about our current state.”

Trevor – Investors Group

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Deborah – American Family Insurance

“Sessions flow together well and build upon the concepts for the series which makes the learning easy and better retention.

The instructor is knowledgeable and very attentive to the audience given the range of attendees skill and knowledge of the subject at hand. I enjoy her training sessions.”

Deborah – American Family Insurance

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Bernard – Government of Canada

“Instructors were very knowledgeable and could clearly explain concepts and convey importance of strategy and architecture.

It was a more comprehensive, holistic approach to the subject than other training. Emphasis on understanding the business prior to technology considerations was reassuring to business stakeholders.”

Bernard – Government of Canada

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