Enabling Operational Excellence
Enabling Operational Excellence
Enabling Operational Excellence
Enabling Operational Excellence

TURNING OPERATIONAL KNOWLEDGE & COMPLIANCE INTO A COMPETITIVE EDGE

We systemize tacit knowledge into explicit knowledge

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Count-Down of Silly Rules from the BBC2011 Contest – #15: Be wary of any business term with r-e-a-r

Business rule for a mortgage company: When a 30-year term is selected, interest type must be ‘Interest in ARREARS’. BA documented: If 30 year term, interest type must be ‘Interest in the REAR’. Outcome: QA tested to requirements, so they passed it.  Then it rolled to production –45 minutes later, Emergency Change!! (Acks to Christopher Heritage) ~~~~~~~~~~~~~ This reminds me of one of my all-time favorite silly rules … Major Insurance Company: “An accident shall not be considered a chargeable accident if the applicant demonstrates that the operator involved in the accident was struck in the rear…” Know or enjoy silly rules? See LinkedIn group Rules Say Must Not!

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Ronald G. Ross

Ronald G. Ross

Ron Ross, Principal and Co-Founder of Business Rules Solutions, LLC, is internationally acknowledged as the “father of business rules.” Recognizing early on the importance of independently managed business rules for business operations and architecture, he has pioneered innovative techniques and standards since the mid-1980s. He wrote the industry’s first book on business rules in 1994.