Enabling Operational Excellence
Enabling Operational Excellence
Enabling Operational Excellence
Enabling Operational Excellence


We systemize tacit knowledge into explicit knowledge

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Eight Principles for the Point of Knowledge – Where Business Rules Happen

We are already living in a knowledge economy – let’s start acting like it! It’s know-how (business rules) that makes your company smart. Let’s get to the point of that knowledge.  
  1. All know-how expressed in business terms – no ITSpeak.
  2. All know-how presented/applied selectively in exactly-as-needed fashion.
  3. All know-how presented/applied in ‘just-in-time’ fashion.
  4. All interactions gauged to the knowledge level of the role and the person.
  5. All workers enabled to ‘play up’ to level of ablest workers.
  6. All decisions made 100% consistently – no exceptions (except intentionally).
  7. All applications of business rules traceable and transparent.
  8. All know-how managed directly – by business people and business analysts.
~~~~~~~~ Adapted from: Business Rule Concepts: Getting to the Point of Knowledge (4th ed.), 2013.  http://www.brsolutions.com/b_concepts.php

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Ronald G. Ross

Ron Ross, Principal and Co-Founder of Business Rules Solutions, LLC, is internationally acknowledged as the “father of business rules.” Recognizing early on the importance of independently managed business rules for business operations and architecture, he has pioneered innovative techniques and standards since the mid-1980s. He wrote the industry’s first book on business rules in 1994.