Enabling Operational Excellence
Enabling Operational Excellence
Enabling Operational Excellence
Enabling Operational Excellence

TURNING OPERATIONAL KNOWLEDGE & COMPLIANCE INTO A COMPETITIVE EDGE

We systemize tacit knowledge into explicit knowledge

Blog Enabling Operational Excellence

Fundamental Challenges Facing Your Business: #3 – Managing Operational Business Knowledge

Many or most IT methodologies remain essentially in the Dark Ages with respect to knowledge management. They seem to focus blindly on pumping out code faster and faster. We may be living in a knowledge economy, but we’re sure not acting like it. When I say knowledge management I don’t mean what probably comes to mind. I’m not talking about fuzzy text in vast e-mail archives or tacit knowledge in people’s heads. I’m talking about explicit business rules. Business rules (done correctly) represent knowledge – core operational knowledge. Many companies today are in peril of losing or outsourcing that knowledge. Who’s to blame? Business managers for not ‘getting it’ of course. But that’s just where the buck stops. Ultimately practitioners are to blame. They’re not making core operational knowledge tangible to their managers. How you make that kind of knowledge ‘real’? True business-side rulebook management[1] (which is not the kind BRMS offer).[2] That’s no longer optional either. In a knowledge economy your company simply can’t afford to lose its business rules! ~~~~~~~~~~~~~~~~~~~~~~~~~ www.BRSolutions.com


[1] Ronald G. Ross, “What You Need to Know About Rulebook Management,” Business Rules Journal, Vol. 10, No. 9 (Sep. 2009), URL:  http://www.BRCommunity.com/a2009/b500.html
[2] For best-of-class example, see RuleXpress from www.RuleArts.com.

Tags: , , ,

Ronald G. Ross

Ronald G. Ross

Ron Ross, Principal and Co-Founder of Business Rules Solutions, LLC, is internationally acknowledged as the “father of business rules.” Recognizing early on the importance of independently managed business rules for business operations and architecture, he has pioneered innovative techniques and standards since the mid-1980s. He wrote the industry’s first book on business rules in 1994.