When you show business people class diagrams or data models, you’re not really talking business. Class diagrams and data models are design artifacts that inevitably focus on how knowledge about real-world things is to be represented (and manipulated) as data in machines. If we want business people to talk business to us, we must talk business back. That means talking about their words, concepts and meanings. To do that you need to develop business vocabulary in a structured way – i.e., develop a concept model.Practitioners are slowly starting to ‘get’ this. Examples:
IIBA’s recently released Business Analysis Body of Knowledge (BABOK) version 3 devotes a new section to concept models.
A solid standard exists for concept models – OMG’s Semantics of Business Vocabulary and Business Rules (SBVR). Version 1.3 of the standard, comprehensively reorganized – but not changed – is due out this week.
Ron Ross, Principal and Co-Founder of Business Rules Solutions, LLC, is internationally acknowledged as the “father of business rules.” Recognizing early on the importance of independently managed business rules for business operations and architecture, he has pioneered innovative techniques and standards since the mid-1980s. He wrote the industry’s first book on business rules in 1994.
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Jeanine Bradley – Railinc
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Christopher – McKesson
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It was a more comprehensive, holistic approach to the subject than other training. Emphasis on understanding the business prior to technology considerations was reassuring to business stakeholders.”
Bernard – Government of Canada
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The instructor is knowledgeable and very attentive to the audience given the range of attendees skill and knowledge of the subject at hand. I enjoy her training sessions.”
Deborah – American Family Insurance
“I found the course interesting and will be helpful.
I like the pragmatic reality you discuss, while a rule tool would be great, recognizing many people will use Word/Excel to capture them helps. We can’t jump from crazy to perfect in one leap!
Use of the polls is also great. Helps see how everyone else is doing (we are not alone), and helps us think about our current state.”
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