Just Organizational or Application Silos? … Worse, You Have Semantic Silos
Difficulties in communicating within organizations are by no means limited to communications among business workers, Business Analysts, and IT professionals. In many organizations, business workers from different areas or departments often have trouble communicating, even with each other. The business workers seem to live in what we might call semantic silos (reinforced by legacy systems).
A well-managed, well-structured business vocabulary (fact model) should be a central fixture of business operations. We believe it should be as accessible and as interactive as (say) spellcheck in Microsoft Word. Accessible business vocabulary should be a basic element in your plan for rulebook management, requirements development, and managing know-how.
This post excerpted from our new book (Oct, 2011) Building Business Solutions: Business Analysis with Business Rules. See: http://www.brsolutions.com/b_building_business_solutions.php
Tags: business communication, business vocabulary, fact model, semantic silos
Ronald G. Ross
Ron Ross, Principal and Co-Founder of Business Rules Solutions, LLC, is internationally acknowledged as the “father of business rules.” Recognizing early on the importance of independently managed business rules for business operations and architecture, he has pioneered innovative techniques and standards since the mid-1980s. He wrote the industry’s first book on business rules in 1994.