Enabling Operational Excellence
Enabling Operational Excellence
Enabling Operational Excellence
Enabling Operational Excellence

TURNING OPERATIONAL KNOWLEDGE & COMPLIANCE INTO A COMPETITIVE EDGE

We systemize tacit knowledge into explicit knowledge

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Super-Size it!?! Count-Down of Silly Rules from the BBC2011 Contest – #11

At a fast-food thrive-thru, I asked for a large-size cup, but a medium-quantity drink. I was told that wasn’t possible; a large-size cup required a large drink. Then I asked them to please put the large drink into a medium-sized cup. After much confused discussion at the drive-thru window, eventually they decided that was permitted. Meanwhile, the line of cars backed-up at the pick-up window wrapped all the way around the building. ~~~~~ Submitted anonomously.

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Ronald G. Ross

Ronald G. Ross

Ron Ross, Principal and Co-Founder of Business Rules Solutions, LLC, is internationally acknowledged as the “father of business rules.” Recognizing early on the importance of independently managed business rules for business operations and architecture, he has pioneered innovative techniques and standards since the mid-1980s. He wrote the industry’s first book on business rules in 1994.