Enabling Operational Excellence
Enabling Operational Excellence
Enabling Operational Excellence
Enabling Operational Excellence

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Posts Tagged ‘agile governance’

Changes in Business Policy? Think Rulebook Management & Smart Governance

United Airlines recently rolled out this new business policy regarding upgrades on one of its routes. Once you get past the fluff, it simply says its Houston-Lima route is no longer eligible for free upgrades. A practicable version of the business policy would be a bit wordier. How easy would it be for your company to deploy a change in business policy like this to all relevant operations and IT systems?  How long would it take and how much in resources would it consume? Would the results be traceable and reversible? The ‘thinking’ part of changing business policies will never be easy. The goal of rulebook management is to make the discovery and deployment parts as easy as single clicks. Why not move toward smart governance today?!

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Not Much Luck So Far Bringing in Thoughts on Agile *Business* Governance …

I’m kicking off 2012 with a couple of things I just don’t get. Here’s the third one: I haven’t been able to find anyone so far talking about agile governance. Why not?! I recently posted this on an architecture and governance forum:

Is there such a thing as ‘agile’ governance’? What would it entail? Looking for ideas or experience in the matter … Here are a few thoughts. I think answers should touch on business policies and business rules. And put agile IT development into perspective. What am I missing? http://goo.gl/nCpPC

Guess what I got back? Thoughts on software platform governance, agile methods applied to business rule development, and more – everything except what I was looking for. Perhaps I’m partly to blame myself. There’s always going to be problems when you (me in this case) don’t define terms. By ‘governance’ I meant *business* governance … the running of business operations. The running of the show. On ‘agile’ I fudged a little. I really meant ‘agile’ simply in its real-world (dictionary) sense of “characterized by ready ability to move quickly and easily with suppleness and grace; characterized by quickness or liveliness of mind, resourcefulness, or adaptability in coping with new and varied situations”. But I knew ‘agile’ would probably invoke the IT sense. So let me try again: Does anybody have any thoughts on *agile governance*? To be more clear this time what I mean by ‘agile governance’ … 

Agile governance: the running of business operations in a manner “characterized by ready ability to move quickly and easily with suppleness and grace; characterized by quickness or liveliness of mind, resourcefulness, or adaptability in coping with new and varied situations” … where business rules, business policy, and rule management play a key role.

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