Are there concepts in the current business capability that need to be reorganized for, or ‘mapped’ to, the new or revised concepts of the future-form business capability?Here is an example ..
Current Situation: Currently marketing reps can make hand-shake deals with customers on the road (‘road deals’). In the past, these deals were usually based on long-standing connections, so proper documentation of the details (often missing) was not too important.
With faster rates of turn-over and more specialized products this traditional business practice has become problematic. So the business will no longer support road deals. A new concept is being introduced for ‘spontaneous’ deals, called spot deal, which provides better coordination.
When the future-form business capability is deployed, however, some road deals will still be in force. How should these existing road deals be handled?
Business Tactic (in the Policy Charter): ‘Road deals’ are to be discontinued.
Business Transition Rule: Any “road deal” made in the past by a marketing rep that has never been formulated into a contract must be considered a spot deal.A business transition rule is really about semantic migration. That fancy-sounding term isn’t needed though. At issue simply is knowing exactly what the words we use mean. Tackle that issue as a business problem, and the system solutions will fall into place. ~~~~~~~~~~~~~~~ My business partner, Gladys S.W. Lam, will be using the airline example in one of her talks at the Business Rules Forum Conference http://www.businessrulesforum.com/ Oct 28 – Nov 1 in Ft. Lauderdale.