Enabling Operational Excellence
Enabling Operational Excellence
Enabling Operational Excellence
Enabling Operational Excellence

TURNING OPERATIONAL KNOWLEDGE & COMPLIANCE INTO A COMPETITIVE EDGE

We systemize tacit knowledge into explicit knowledge

Blog Enabling Operational Excellence

Posts Tagged ‘Industry Applications’

Omissions? My Cumulative List of *Desktop, Internet and Personal-Device* Problems for which Business Rules, Decision Management, and Related Technologies are Suited

Find your desktop, internet or personal-device application in this list? If not, please let me know! ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Authorization … identity, certification, software licensing Collaboration … routing, RFI/RFP work management, document development, software specifications Data Access … consistency checking, content management, customized displays Data Distribution … pocket PCs, smart phones, network planning, design and management e-Business … self-service, dynamic pricing, configuration, fulfillment, billing Enrollment … sign-up criteria, evaluation Filtering … message management Point of Sale … optimizing customer experience, touch-point management Personalization … personal preferences, customized ‘smart’ dialogs, work personalizaton Recommendations … stock purchases, investment options, problem diagnosis, rating

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Omissions? My Cumulative List of *Business Problems* for which Business Rules, Decision Management, and Related Technologies are Suited

Find your targeted business problem in this list? If not, please let me know! ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Customer Relationship Management (CRM) … customer care, personalization, complaint management Distribution … scheduling, routing, dispatching Financial … settlement, disbursements, allocation, billing, account management, credit worthiness, procurement, audit Fulfillment … eligibility, configuration, inventory management, order management, certification, supply chain Governance … regulatory compliance, adjudication, reportability, scenario gaming Human Resources … qualification, task matching, union restrictions Management … resource optimization, supervision and control, workflow scheduling and management Marketing … customer base segmentation, supply chain, brand management, loyalty programs, closed loop Marketplaces and Trading Exchanges … bids and offers, trades, reconciliation Planning … business intelligence, trending, capacity planning, risk assessment, production scheduling, optimization Sales … pricing, discount schemes, contextual product packaging, incentive programs, repeat business, campaigning, cross-selling, lead qualification, consultative sales Security … monitoring, alerts, risk profiling, detection, privacy breach  

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Omissions? My Cumulative List of *Industries* Having Applied Business Rules, Decision Management, and Related Technologies Successfully

Find your industry in this list? If not, please let me know! ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Banking, Credit, Financial Services, and Securities and Capital Markets … portfolio management, investment planning, loan origination, online banking, defined benefits, pension management, anti-money laundering Education … scheduling, certification, evaluation, scoring Entertainment and Gaming … royalties, casting, distributions Government, Taxation, Regulation and Safety … targeted inspections, entitlements, citizen empowerment, licensing Health Care … benefit administration, care management, consumer-directed health Insurance and Underwriting … customized plans, risk management, scoring, claims, fraud Manufacturing … product configuration, warranty management, quality assurance, lab procedures Media … promotions, advertising, scheduling Retail … buying trends, discount schemes, deals Telecommunications … provisioning, smart packaging Transportation and Travel … logistics, scheduling, load optimization Utilities … resource allocation, consumption analysis, real-time markets

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