Enabling Operational Excellence
Enabling Operational Excellence
Enabling Operational Excellence
Enabling Operational Excellence

TURNING OPERATIONAL KNOWLEDGE & COMPLIANCE INTO A COMPETITIVE EDGE

We systemize tacit knowledge into explicit knowledge

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Posts Tagged ‘intellect’

What is a Business Capability? How Do Business Rules Relate? The Missing Man in Business Capabilities?

There seems to be widespread difference of opinion about what a “business capability” is. When I use the term, however, I simply mean the ability of the business to conduct some form of operational activity. What does the business need for that? It clearly needs people, technologies, data, and processes. And it also needs guidance (aka business rules). Business rules are not just things you document; they are things you run the business by. That intelligence, that intellect, is perhaps the most important business capability of all.

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