Enabling Operational Excellence
Enabling Operational Excellence
Enabling Operational Excellence
Enabling Operational Excellence

TURNING OPERATIONAL KNOWLEDGE & COMPLIANCE INTO A COMPETITIVE EDGE

We systemize tacit knowledge into explicit knowledge

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Posts Tagged ‘Principles’

Eight Principles for the Point of Knowledge – Where Business Rules Happen

We are already living in a knowledge economy – let’s start acting like it! It’s know-how (business rules) that makes your company smart. Let’s get to the point of that knowledge.  
  1. All know-how expressed in business terms – no ITSpeak.
  2. All know-how presented/applied selectively in exactly-as-needed fashion.
  3. All know-how presented/applied in ‘just-in-time’ fashion.
  4. All interactions gauged to the knowledge level of the role and the person.
  5. All workers enabled to ‘play up’ to level of ablest workers.
  6. All decisions made 100% consistently – no exceptions (except intentionally).
  7. All applications of business rules traceable and transparent.
  8. All know-how managed directly – by business people and business analysts.
~~~~~~~~ Adapted from: Business Rule Concepts: Getting to the Point of Knowledge (4th ed.), 2013.  http://www.brsolutions.com/b_concepts.php

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Laws of Commerical Semantics … by Curt Monash

Ever suspect a high B.S. factor in the categories vendors use for their products? Wait, let me ask that differently: Has anyone not suspected a high B.S. factor in the categories vendors use for their products? I came across some older posts by Curt Monash that formalize the rules of software category B.S. I invite you to read them — good stuff. By the way, Curt Monash is an independent industry analyst I’ve greatly admired since his gutsy take-take of Cullinane some 30 years ago. [My comments in brackets.] Monash’s First Law of Commercial Semantics: Bad jargon drowns out good. “The idea behind the ‘Law’ is this:   If a term connotes some kind of goodness, marketers scarf it up and apply it to products that don’t really deserve it., making it fairly useless to the products that really do qualify for the more restrictive meaning. ‘Predictive analytics’ sounded cool, and now covers a fairly broad range of statistical analyses, most of which don’t involve any kind of explicit prediction.” [“Decision management” is already headed in the same direction … or worse.] http://www.strategicmessaging.com/monashs-first-law-of-commercial-semantics-explained/2009/01/09/ Monash’s Second Law of Commercial Semantics: Where there are ontologies, there is consulting. [Ooooh, the “O” word!] http://www.texttechnologies.com/2007/12/23/text-mining-myths-realities/ Monash’s Third Law of Commercial Semantics: No market categorization is ever precise. [This one is probably self-evident.] http://www.strategicmessaging.com/no-market-categorization-is-ever-precise/2011/03/01/ Most recently Curt invokes the Third Law for “Complex Event Processing” (CEP). He suggests that “Data Stream Management ” might be a better term. www.dbms2.com/2011/08/25/renaming-cep-or-not/ Although possibly on-target for current products and their technical orientation, I disagree with him here in the bigger picture. Events are simply a different primitive than what data represents (things). So the suggested name takes the focus off-target. Perhaps “Event Stream Management” would be better. Why does this interest me? Sooner or later, techniques and tools for business analysis need to come to grips with business events. This focus is essential for truly supporting business rules and know-how management. “Events” belong right up there with the other five primitives: things, processes, locations, roles, and goals. (Yes, there’s six — it’s a Zachman view.)

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