A business analyst at a major insurance company recently said this: “When we looked hard at business rules currently implemented in existing systems, we found at least 30% were flatly wrong. That’s a very conservative estimate: the actual figure was probably much higher.”
How does that estimate compare to yours? Have you ever done an assessment? I’d like to hear about it. The replies can be anonymous … like this one … DM me or use LinkedIn.
By the way, the business analyst went on to say, “ IT told us they couldn’t solve the problem because it was a business issue not a software issue. And they were absolutely right about that.”
Yes indeed they were.
Text excerpted from our new book (Oct, 2011) Building Business Solutions: Business Analysis with Business Rules. See: http://www.brsolutions.com/b_building_business_solutions.php