The point of knowledge (POK) is a real place. POK is where know-how – business rules – are developed, applied, assessed, re-used, and ultimately retired. In other words, POK is where business rules happen.
When you start to fully understand business rules, a whole lot of other pieces of the puzzle fall right into place. You arrive at smart architectures, which gives you smart knowledge management and smart processes.
In smart architecture, business systems become knowledge companions, enabling never-ending, on-the-job training. Flash points of knowledge – real-time evaluation of business rules – enables dynamic processes and personalized, just-in-time delivery of up-to-date guidance.
A smart architecture is one equipped to address the formidable challenges facing businesses today – the accelerating rate of change, massive customization, and products and services that are ever richer in knowledge. Effective engineering of the POK is the new litmus test for agility.
The question you should be asking: How do you get your company tothe point of knowledge?
Excerpted from Business Rule Concepts: Getting to the Point of Knowledge (4th ed, 2013), by Ronald G. Ross, 162 pp,http://www.brsolutions.com/b_concepts.phpwww.BRSolutions.com
“You did a wonderful job!! The material was organized and valuable.”
Janell – Texas State University
“Sessions flow together well and build upon the concepts for the series which makes the learning easy and better retention.
The instructor is knowledgeable and very attentive to the audience given the range of attendees skill and knowledge of the subject at hand. I enjoy her training sessions.”
Deborah – American Family Insurance
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It was a more comprehensive, holistic approach to the subject than other training. Emphasis on understanding the business prior to technology considerations was reassuring to business stakeholders.”
Bernard – Government of Canada
“We actively use the BRS business-side techniques and train our business analysts in the approach. The techniques bring clarity between our BAs & customers, plus more robust requirements for our development teams. We’ve seen tremendous value.”
Jeanine Bradley – Railinc
“I found the course interesting and will be helpful.
I like the pragmatic reality you discuss, while a rule tool would be great, recognizing many people will use Word/Excel to capture them helps. We can’t jump from crazy to perfect in one leap!
Use of the polls is also great. Helps see how everyone else is doing (we are not alone), and helps us think about our current state.”
Trevor – Investors Group
“A great class that explains the importance of business rules in today’s work place.”