Enabling Operational Excellence
Enabling Operational Excellence
Enabling Operational Excellence
Enabling Operational Excellence


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Posts Tagged ‘Tower of Babel’

Basics for Business Architecture: #3 – Structured Business Vocabulary (Concept Model)

Professionals should always focus on business solutions first, then and only then on designing systems. Not just lip service, I mean applying the power techniques of true business architecture[1]. The first two of these techniques are:   The third technique is structured business vocabulary – a concept model. The value-add companies produce today is based on rich operational business knowledge. No business solution can prove truly effective if business people (and the tools they use) are unable to communicate about that knowledge clearly. Who profits from operating in a Tower of Babel? A concept model[2] is about identifying the correct choice of terms to use in business communications (including statements of business rules) especially where subtle distinctions need to be made. A concept model starts with a glossary of business terms and definitions. It puts a premium on high-quality, design-independent definitions, free of data or implementation biases. It also gives structure to business vocabulary. Essential for any true architecture is stability over time. Are the core concepts of an operational business stable over time? Yes.[3] Did you know that?! ~~~~~~~~~~~~~~~~~~~~~~~~~ www.BRSolutions.com

[1] Refer to the second edition of Building Business Solutions: Business Analysis with Business Rules, an IIBA Sponsored Handbook, by Ronald G. Ross with Gladys S.W. Lam, (to be published mid 2015). http://www.brsolutions.com/b_building_business_solutions.php
[2] The standard for concept models is the OMG’s Semantics of Business Vocabulary and Business Rules (SBVR). Refer to the SBVR Insider section of www.BRCommunity.com.   
[3] Ronald G. Ross, “How Long Will Your Fact Model Last? The Power of Structured Business Vocabularies,” Business Rules Journal, Vol. 12, No. 5 (May 2011), URL:  http://www.BRCommunity.com/a2011/b594.html

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How Many Different Ways Can Your Organization Be ‘Silo-ed’? Why You Need to Address Every ‘Silo-ing’

‘Silo’ is so common as an industry buzzword we mostly just take it for granted. The usual sense is ‘functional’ silo or ‘organizational silo’. I recently heard ‘no man stands alone’ (‘alone’ = ‘silo-ed’) as a common-sense justification for Big-P process. (See http://goo.gl/Cuk3s) That logic is simply flawed. Here are other ways your business can be fundamentally ‘silo-ed’.
  • You can stand alone (silo-ed) in your strategy – goals not aligned, tactics not aligned, policies not aligned.
  • You can stand alone (silo-ed) in your timing – events, intervals and schedules not coordinated.
  • You can stand alone (silo-ed) in your logistics – locations isolated, connections and transport linkages not optimized.
  • You can stand alone (silo-ed) in your language – different vocabularies and meanings, producing semantic silos (a.k.a. a Tower of Babel).
And of course, you can stand alone (silo-ed) in your business rules. Any one of these ‘silo-ings’ can be worse than ‘functional’ or ‘organizational’ ones. My bias, of course, is toward language (nothing gets done effectively in a Tower of Babel) and strategy (if you’re storming the beaches, you’d better hope the generals already got it together strategy-wise). But that’s not the point. If an approach doesn’t evenly addresses all the ‘silo-ings’, it’s trouble. As we say in our new book (http://www.brsolutions.com/b_building_business_solutions.php) you need a well-factored approach. (And of course, John Zachman has been saying that for 25+ years.) The Big-P process view steers you in a harmfully simplistic direction … and probably right into the waiting arms of some eager consultancy or services provider.

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