Enabling Operational Excellence
Enabling Operational Excellence
Enabling Operational Excellence
Enabling Operational Excellence

TURNING OPERATIONAL KNOWLEDGE & COMPLIANCE INTO A COMPETITIVE EDGE

We systemize tacit knowledge into explicit knowledge

Blog Enabling Operational Excellence

The Future for Processes: What about Case Management?

Many ‘processes’ people are looking to implement these days are clearly best viewed as case-oriented – e.g., patient care, mortgage applications, etc. Individual cases must be orchestrated through various states, often with undesirable or wayward transitions. There is significant variation in the paths that various cases take. Things just don’t always move along as predictably as on a production line. For such problems you’ll want a more case-oriented style of modeling than simply old-style flows. (For business practitioners that technique may or may not prove to be CMMN.) You might not use traditional process modeling at all. Whatever your approach you’ll definitely want to be very clear about what milestones are relevant, and which business rules apply for each. That puts a premium on business rules. ~~~~~~~ Read more about the future for processes: What is the Future for Processes? http://www.brsolutions.com/2015/11/09/what-is-the-future-for-processes/ Are Processes and BPM Relevant in the Digital Economy? http://www.brsolutions.com/2015/10/19/are-processes-and-bpm-relevant-in-the-digital-economy/ Measuring Quality and Defects in the Knowledge Economy: http://www.brsolutions.com/2015/10/27/measuring-quality-and-defects-in-the-knowledge-economy/ Quality and Tolerances in the Knowledge Economy: http://www.brsolutions.com/2015/10/29/quality-and-tolerances-in-the-knowledge-economy/ ~~~~~~~~~~~~~~~ www.BRSolutions.com

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Ronald G. Ross

Ronald G. Ross

Ron Ross, Principal and Co-Founder of Business Rules Solutions, LLC, is internationally acknowledged as the “father of business rules.” Recognizing early on the importance of independently managed business rules for business operations and architecture, he has pioneered innovative techniques and standards since the mid-1980s. He wrote the industry’s first book on business rules in 1994.

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