Enabling Operational Excellence
Enabling Operational Excellence
Enabling Operational Excellence
Enabling Operational Excellence

TURNING OPERATIONAL KNOWLEDGE & COMPLIANCE INTO A COMPETITIVE EDGE

We systemize tacit knowledge into explicit knowledge

Blog Enabling Operational Excellence

The New Litmus Test for Business Agility

The point of knowledge (POK) is a real place. POK is where know-how – business rules – are developed, applied, assessed, re-used, and ultimately retired.  In other words, POK is where business rules happen. When you start to fully understand business rules, a whole lot of other pieces of the puzzle fall right into place.  You arrive at smart architectures, which gives you smart knowledge management and smart processes. In smart architecture, business systems become knowledge companions, enabling never-ending, on-the-job training.  Flash points of knowledge – real-time evaluation of business rules – enables dynamic processes and personalized, just-in-time delivery of up-to-date guidance. A smart architecture is one equipped to address the formidable challenges facing businesses today – the accelerating rate of change, massive customization, and products and services that are ever richer in knowledge.  Effective engineering of the POK is the new litmus test for agility. The question you should be asking: How do you get your company to the point of knowledge? ~~~~~~~~~~~~~~~~ Excerpted from Business Rule Concepts: Getting to the Point of Knowledge (4th ed, 2013), by Ronald G. Ross, 162 pp, http://www.brsolutions.com/b_concepts.php www.BRSolutions.com  

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Ronald G. Ross

Ronald G. Ross

Ron Ross, Principal and Co-Founder of Business Rules Solutions, LLC, is internationally acknowledged as the “father of business rules.” Recognizing early on the importance of independently managed business rules for business operations and architecture, he has pioneered innovative techniques and standards since the mid-1980s. He wrote the industry’s first book on business rules in 1994.

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