… And somebody did recently: What’s wrong with current business process management (BPM) practices?
1. When a discipline becomes mature, it stops seeing itself as a solution to every problem. BPM is not there. Limitations?
It does not provide the order-of-magnitude improvement in business agility that companies need urgently.
It is not the solution to compliance issues.
It does not effectively provide for massive customization or personalization.
BPM needs to recognize and accommodate peers: business strategy, business rules, business vocabulary, business decisions, and business events.
2. Words matter. Well-defined business vocabulary is not a luxury or an option. It’s fundamental to effective business orchestration. Ultimately, it’s all about business communication, whether person-to-person or automated. I don’t think BPM really gets this.
3. The business world today is already in a knowledge economy (read: know-how economy); the milestone has been passed. We need to start acting and practicing accordingly. You certainly can’t get there with only BPM.
Ron Ross, Principal and Co-Founder of Business Rules Solutions, LLC, is internationally acknowledged as the “father of business rules.” Recognizing early on the importance of independently managed business rules for business operations and architecture, he has pioneered innovative techniques and standards since the mid-1980s. He wrote the industry’s first book on business rules in 1994.
“We actively use the BRS business-side techniques and train our business analysts in the approach. The techniques bring clarity between our BAs & customers, plus more robust requirements for our development teams. We’ve seen tremendous value.”
Jeanine Bradley – Railinc
“Instructors were very knowledgeable and could clearly explain concepts and convey importance of strategy and architecture.
It was a more comprehensive, holistic approach to the subject than other training. Emphasis on understanding the business prior to technology considerations was reassuring to business stakeholders.”
Bernard – Government of Canada
“A great class that explains the importance of business rules in today’s work place.”
Christopher – McKesson
“Sessions flow together well and build upon the concepts for the series which makes the learning easy and better retention.
The instructor is knowledgeable and very attentive to the audience given the range of attendees skill and knowledge of the subject at hand. I enjoy her training sessions.”
Deborah – American Family Insurance
“You did a wonderful job!! The material was organized and valuable.”
Janell – Texas State University
“I found the course interesting and will be helpful.
I like the pragmatic reality you discuss, while a rule tool would be great, recognizing many people will use Word/Excel to capture them helps. We can’t jump from crazy to perfect in one leap!
Use of the polls is also great. Helps see how everyone else is doing (we are not alone), and helps us think about our current state.”
Trevor – Investors Group
“Your work has been one of the foundations of my success in our shared passion for data integration. It has had a huge impact on innumerable people!”