Enabling Operational Excellence
Enabling Operational Excellence
Enabling Operational Excellence
Enabling Operational Excellence

TURNING OPERATIONAL KNOWLEDGE & COMPLIANCE INTO A COMPETITIVE EDGE

We systemize tacit knowledge into explicit knowledge

Blog Enabling Operational Excellence

Well If You Ask Me …

… And somebody did recently: What’s wrong with current business process management (BPM) practices?  1. When a discipline becomes mature, it stops seeing itself as a solution to every problem. BPM is not there. Limitations?
  • It does not provide the order-of-magnitude improvement in business agility that companies need urgently.
  • It is not the solution to compliance issues.
  • It does not effectively provide for massive customization or personalization.
BPM needs to recognize and accommodate peers: business strategy, business rules, business vocabulary, business decisions, and business events.  2. Words matter. Well-defined business vocabulary is not a luxury or an option. It’s fundamental to effective business orchestration. Ultimately, it’s all about business communication, whether person-to-person or automated. I don’t think BPM really gets this. 3. The business world today is already in a knowledge economy (read: know-how economy); the milestone has been passed. We need to start acting and practicing accordingly. You certainly can’t get there with only BPM.

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Ronald G. Ross

Ronald G. Ross

Ron Ross, Principal and Co-Founder of Business Rules Solutions, LLC, is internationally acknowledged as the “father of business rules.” Recognizing early on the importance of independently managed business rules for business operations and architecture, he has pioneered innovative techniques and standards since the mid-1980s. He wrote the industry’s first book on business rules in 1994.