Why Not Just Let IT Figure Out the Business Rules for Automating Operational Business Decisions?
My Answer: Look at it this way. If you have no explicit business rules enabling people to do something correctly and consistently, you’ll have no rules for a machine to do it right. Except for speed and memory, machines are no smarter than people. The test of high-quality business rules is whether people could do it right.
It’s shocking to me how many people think they can just use a BRMS or decision management platform to address a problem without having to express the rules clearly to other people first.
I guess that silver bullet syndrome will always be with us. In any case, making tacit know-how explicit as business rules is first a business and communication problem, then and only then a platform problem.
Tags: BRMS, decision analysis, decision engineering, decision management system, operational business decisions, silver bullet
Ronald G. Ross
Ron Ross, Principal and Co-Founder of Business Rules Solutions, LLC, is internationally acknowledged as the “father of business rules.” Recognizing early on the importance of independently managed business rules for business operations and architecture, he has pioneered innovative techniques and standards since the mid-1980s. He wrote the industry’s first book on business rules in 1994.