Enabling Operational Excellence
Enabling Operational Excellence
Enabling Operational Excellence
Enabling Operational Excellence

TURNING OPERATIONAL KNOWLEDGE & COMPLIANCE INTO A COMPETITIVE EDGE

We systemize tacit knowledge into explicit knowledge

Blog Enabling Operational Excellence

Your Current Requirements Approach: A Very Big Question Mark

Each business rule usually produces multiple flash points.  Don’t know what a flash point is? I think you should! See a brief explanation: http://goo.gl/pl9sT. Why is this insight so important?  The two or more events where any given business rule needs to be evaluated are almost certain to occur within at least two, and possibly many, different processes, procedures, or use cases.  Yet for all these different processes, procedures, and use cases there is only a single business rule. Now ask yourself this (the very big question): 

What in your current IT requirements methodology ensures you will get consistent results for each business rule across all these processes, procedures, and use cases?

Unfortunately, the answer today is almost always nothing In the past, business rules have seldom been treated as a first-class citizen.  No wonder legacy systems often act in such unexpected and inconsistent ways(!).  Organizations today need business operation systems where business governance, not simply information, is the central concern. Business rules should be seen as one of the starting points for creating system models – not something designers eventually work down to in use cases.  That’s the tail wagging the dog. By unifying each business rule (single-sourcing), and faithfully supporting all its flash points wherever they occur, Business Analysts can ensure consistent results across all processes, procedures, and use cases.  Is there really any other way?! ~~~~~~~~~~~~~~~~~~~ Excerpted from Building Business Solutions: Business Analysis with Business Rules, by Ronald G. Ross with Gladys S.W. Lam, An IIBA® Sponsored Handbook, Business Rule Solutions, LLC, 2011, 304 pp,http://www.brsolutions.com/bbs  

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Ronald G. Ross

Ronald G. Ross

Ron Ross, Principal and Co-Founder of Business Rules Solutions, LLC, is internationally acknowledged as the “father of business rules.” Recognizing early on the importance of independently managed business rules for business operations and architecture, he has pioneered innovative techniques and standards since the mid-1980s. He wrote the industry’s first book on business rules in 1994.

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